-Most lab results are available between

    7-10 working days.

-Most messages will be answered in

    24-72 hours. 

-Please do not use Patient Portal for Emergencies.

-For Refills and Referrals please be advised that office appointments are required.  For Refills call your pharmacy first.

 

GENESIS FAMILY CARE, P.A.  ELIZABETH ALVAREZ, M.D

WE ARE EXCITED TO INFORM YOU THAT WE ARE PROVIDING TELEVISITS OR ONLINE OFFICE VISITS AT OUR OFFICE.  THIS TYPE OF VISIT WILL NOT  REPLACE YOUR IN OFFICE VISIT BUT WILL ALLOW US TO PROVIDE YOU WITH CERTAIN SERVICES IN TIMES OF UNEXPECTED EVENTS SUCH AS NATURAL DISASTERS OR CRISIS SUCH AS THE ONE WE ARE FACED WITH RIGHT NOW WITH THE CORONAVIRUS. 


NOT EVERYONE IS ELIGIBLE FOR TELEVISITS.  YOU WILL NEED TO CALL OUR OFFICE FIRST TO SEE IF YOU MEET THE CRITERIA FOR RECEIVING THIS SERVICE.   PLEASE BE AWARE THAT NOT ALL MEDICAL SERVICES CAN BE PROVIDED VIA TELEVISITS AND THAT NOT ALL INSURANCE COMPANIES COVER THIS BENEFIT.  OUR OFFICE RESERVES THE RIGHT TO REFUSE THIS TYPE OF SERVICE IF YOU DO NOT MEED THE CRITERIA. 

IF YOU WISH TO USE THIS SERVICE PLEASE CALL OUR OFFICE FOR MORE INFORMATION.

Patient Portal is the new easy and safe way to have access to your medical information electronically.  

Use Patient Portal to view parts of your medical record, request appointments, referrals, refills and more online.  For same day appointments, please call the office first.

Please do not use Patient Portal if you have a medical emergency.  If you do have a medical emergency please call 911 or go to your nearest emergency room.

Patient portal also allows you to use Televisits whenever appropriate.  

To access patient portal please press this button 

 

PATIENT PORTAL

 

"Patient Portal" es la nueva manera segura de tener acceso a su informacion medica electronicamente.

Con "Patient Portal" puede ver partes de su expediente medico, pedir citas, referencias, "refills" de su medicinas y muchas cosas mas.  Para pedir citas immediatas, por favor llame a la oficina primero.

Por favor no use "Patient Portal" si usted tiene alguna emergencia medica.  Para esto marque al 911 o vaya al centro medico de emergencia mas cercano.

Patient portal tambien le permite usar servicios de "Televisits" cuando es apropiado para ver a la doctora por internet.

Para Visitar a "Patient Portal" por favor marque el siguiente boton